Polar Bear Cub Club
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| Feature | Platinum | Gold | Silver | Bronze |
|---|---|---|---|---|
| 21-Point quality assurance maintenance $239–$318 value (meets ENERGY STAR® recommendations) | 2 Seasonal visits | 2 Seasonal visits | 2 Seasonal visits | 1 Annual visit |
| Maintenance reminder service | ||||
| Preseason scheduling | ||||
| Easy monthly payment option | ||||
| Condensate treatment ($20) | ||||
| Burner cleaning ($175) | - | |||
| Chemically clean condenser coil ($191–$307) | - | - | ||
| Blower wheel cleaning ($209–257) | - | - | - | |
| Media Filter (if applicable) | - | - | - | |
| Problem analysis copay | FREE | $75 Discount | $50 Discount | $25 Discount |
| Front of the line priority status | Same day if called before 4 p.m. | Same day if called before 12 p.m. | Within 24 Hours | Ahead of non-members |
| Repair warranty* | 2 Years | 2 Years | 2 Years | 1 Year |
| Inflation protection—no increase | 3 Years | 2 Years | 1 Year | 1 Year |
| Discount on repairs | 25% | 15% | 10% | 5% |
| Annual customer loyalty credit towards accessories orequipment replacement (credits accumulate in successive years*) | $75/Year | $50/Year | $25/Year | - |
| Monthly investment | $55 | $46 | $33 | $22 |
| Additional systems | $33 | $27 | $23 | $15 |