Archives: Reviews
Gas Furnace Repair in Wildwood, NJ, 08260
“ComfortNow by Bob McAllister came to the rescue when I lost heat on a cold winter's night and the temperature in my house quickly dropped into the low 50s.
I have such gratitude and heartfelt appreciation for the folks at Comfort Now by Bob McAllister.
Every person I interacted with went above and beyond traditional customer service.
Ryan M is one of the most knowledgeable, kind, and compassionate technicians I have ever had the pleasure of knowing.
He quickly diagnosed and fixed the problem, and told me how to best bring the temperature back up so additional issues wouldn't be caused.
It's refreshing in today's world to interact with a company that genuinely cares about people and brings humanity to customer care.
I couldn't more highly recommend Comfort Now by Bob McAllister.”
Gas Furnace Installation in Ocean City, NJ, 08226
“Fabulous people to work with! Quick response. No heat in the house, Chad came out the same day and gave a quote by early evening. Job was done 2 days later. Great service, wonderful customer service and great instillation of new heater and removal of old equipment. I highly recommend this team. All around 5 star review! Thank you for your dedication!”
Heat Pump Maintenance in Brigantine, NJ, 08203
“Jonathan was so personal and did a thorough job performing our winter maintenance check-up on our heater/Heat pump back in November. Was a pleasure interacting with him and glad we signed up with you guys,”
Ductless Mini-Split Installation in Brigantine, NJ 08203
“Knowing that my ductless unit was broken, I made an appointment from my home in Scottsdale, AZ. Your repairman Ryan came on time, inspected my unit, and clearly explained why my unit would not perform properly because it had been installed incorrectly. Your sales rep Tim explained how the new unit would be installed, we set up a date for installation, and your installers, Chris and Joe, came right on time, quietly, and professionally replaced the old unit with the new one. They answered my questions, explained how to use the remote, made sure everything was in order, and even took pictures of the finished installation on my phone so I would have them. I am so happy I chose Comfort Now by Bob McAllister.”
Air Conditioner Replacement in Cape May, NJ 08204
“The technicians arrived promptly and began work. They were very professional and kept me informed about exactly what they were doing. They did an excellent job.”
Air Conditioner Installation in Wildwood, NJ 08260
“Installation went as expected. Everything is neat and clean. Installer Eddy explained everything to me. It is a cold day today so I will have to wait for hot weather to give a final review of how well the new system works.”
Zone Control System Installation in Cape May, NJ 08204
“Our sales representative Chap made promise a system that would provide complete satisfaction. It has been two weeks since Eddie and David installed our new system. With the the crazy weather we have recently experience we needed to use both the heat and the air conditioning. everything is working great.
The installation was done in a timely manner, the house was left in remarkable condition, you would not have known that Eddie and David were even here. Chad followed up with a wonderful visit to make sure we were satisfied and understood how are system would work for us. Thank to one and all for a great job!”
Heat Pump Installation in Ocean View, NJ, 08230
“Thank you to the team at Comfort Now beginning with Chelsea who coordinated our install, Chad who toughly checked our current system, presented an estimate proposal, and followed up after the install, Ed and Colin who arrived on time with everything needed to complete the installation. Your professionalism and service were exceptional!”
Air Conditioner Installation in Galloway, NJ 08205
“Great company to work with.”
Water Heater Repair in Wildwood, NJ, 08620
“Very fast service, sent repair request around 7:30 am spoke with Tim around 7:45, then Carl around 11:30 problem resolved.
Paul”
Air Conditioner Repair in Somers Point, NJ, 08244
“Kyle & Greg did a quick and professional job at our home today. They are Both Keepers!”
Gas Furnace Maintenance in Egg Harbor Township, NJ, 08234
“Ryan Smallwood did our yearly heater maintenance today and we have to say that he is one of the most knowledgeable service techs we have ever had out to our house. He went over everything from top to bottom and explained what he did. Roxy (at the office) took care of the scheduling and ensured it was a smooth process. Bob McAllister and his team are A+”
Air Conditioner Replacement in Galloway, NJ, 08215
“If you want a company that does what ever it takes to make your experience the best go with Bob McAllister, the office staff and techs are all great, they stand completely behind their work and making sure the customer is happy, also they are 100% honest which in todays world is a rare quality, they contacted me for what they thought was a outstanding part of my bill, I hadn't paid for the permit, when sent them a copy of a transaction on my bill which I thought it was paid on, the found the charge was a mistake and credited my account the mistake and didn't charge me for the permit. Doesn't get any better.”
Ductless Mini-Split Repair in Galloway, NJ, 08205
“This was my first experience with the Comfort Now team, as a new owner at the Four Seasons complex in Galloway. I am happy to report that I received prompt, courteous and professional service from my first interaction. The professional team dispatched Kyle to our home, within a few short hours of our first call for assistance. Kyle provided a competent and knowledgeable diagnostic and repair explanations to us. With the Comfort Now team's help, we were back up, the same day! Thank-you Bob McAllister and the entire Comfort Now team!”
Gas Furnace Repair in Egg Harbor Township, NJ, 08234
“Bob,
I wanted to thank you for sending Ryan S. He was very polite, on time, and thorough, and explained everything about our heater and why it was not functioning properly. Very much appreciate your kindness.”
Air Conditioner Replacement in Somers Point, NJ, 08224
“Excellent service. Bob and Dave were awesome, as was Bernie. Extremely professional and highly recommended.”
Air Conditioner Replacement in Egg Harbor Township, NJ, 08234
“Everyone who serviced us from estimate to installation was professional and efficient. We had a two day turnover to remove and install a new AC and Gas Heater. The most professional contractors we have ever dealt with.”
Air Conditioner Installation in Cape May, NJ, 08204
“Installed my mini split system last year & I love it!”
Gas Furnace Installation in Cape May, NJ, 08204
“The Comfort Now team of Colin, Joe, Jonathan and Chad did an excellent job of new HVAC installation in our home. The team was knowledgeable, professional, friendly and most of all accommodating with any concerns and requests resulting in a flawless installation – the way all contractors should treat their clients! They took the time to ensure a clean, professional installation and proper function afterward. It was a pleasure having them in our home. Highly recommend to anyone looking for HVAC services.
Carrier Infinity series appears to be high quality equipment and is oh so quiet in operation. We are very pleased with all aspects of this purchase.”
Gas Furnace Installation in Egg Harbor Township, NJ 08234
“Everyone we had so far with this company gave been honest and really helpful! We just had a new furnace and AC out in. Matt was our salesman and Bobby and Brett did the install. I don't think I have enough room here to say how wonderful it is to have people that really care about what they are doing and want to do their best. And they credit their boss for caring about them. So, thanks!!!”
Gas Furnace Installation in Egg Harbor Township, NJ, 08234
“So while we were away, Comfort Now decided to put our up & downstairs heaters in. They arrived after it had snowed 18 inches only to see on my ring two men shoveling my walk so to get into my home. The next 3 1/2 days they installed our to heaters along with adding an extra air return and exhaust PVP lines that ran to the outside of our home. In the meantime, they also had to shovel a path to be able to install our u p and downstairs air conditioner compressors. When we arrive home, we found that our home was as clean as it was when we left.
If you don’t find that this company, Comfort Now, goes above and beyond to please their clients, nothing does.
Bob, Joe, and Mike did an outstanding job for us and I’m sure anyone who chooses Comfort Now for their heating and cooling system will be as satisfied as we are.”
Air Conditioner Installation in Ventnor City, NJ, 08406
“The most important thing when it comes to projects is communication. From the initial proposal, there were no surprises. The salesman, Matt pointed out ever a possible issue in this complex install, and the lead installers, Joe and Dave, also pointed out the same situations, so everyone was on the same page. Everyone I dealt with at Comfort Now were courteous and responsive.”
Air Conditioner Installation in Ventnor City, NJ, 08406
“I am so very happy with your company. The men working on my home became my friends and we kind, efficient, and fun! I have already told many friends about your service and that I would never use anyone else. From Chelsea on the phone, to Matt giving me the estimate, to Joe, Colin , and all the others who worked here, nothing but praise. This widow thanks you. It was a big step for me to do this, but sure glad I did!”
Gas Furnace Maintenance in Egg Harbor Township, NJ, 08234
“Yesterday afternoon Keith did a maintenance checkup on my mother’s furnace. He did a thorough tuneup on the heater and checked out the hot water heater as well. He spoke with me when he had completed his work. We appreciate his work and kindness.”
Furnace Maintenance in Linwood, NJ, 08021
“We wanted to make it known that Keith came to our house on Wed. Dec 22nd to provide our yearly service for our heater. He was thorough, polite and answered all of our questions. He provided us some information about our heater and carbon monoxide monitors. Just wanted you to know how good of a representative he is for your company. Thank you. Joe Lupinacci”
Gas Furnace Replacement in Galloway, NJ, 08205
“Mid-day on Friday, December 24, I realized my furnace wasnot working. After going through a few numbers, Bob McAllister answered the phone. He listened intentionally and set up an emergency visit for that afternoon! Ryan showed up timely, and assessed the situation. My old furnace needed to be replaced. Bob's easy to understand email that included my options was sent out on SUNDAY! The techs Brett and Colin arrived on Tuesday morning, earlier than on time and were professional, polite and easy to talk to. They walked me through the steps, laid a runner on the floor to the work area and at my request wore foot covers that they remembered to take off when they went outside. The job was completed with a through informational just in time my guests arrival.
Because my hot-water heater and AC were aged too, I requested replacements. On Wednesday Chris and David worked together to replace both units. They offered me the same excellent service. They were mindful of my request for shoe covering, Chris CLEANED OUT the hot-water heater closet before installing the new one and completed their work by mid-day!
As a customer service professional trainer I have never experienced or seen such high level work ethic, courtesy toward the customer and obvious pride in their workmanship!
Thank you to the Team Comfort Now –by Bob McAllister team!”
Boiler Maintenance in Somers Point, NJ, 08244-1727
“Bob has an awesome team, starting with his office personal, Staci in particular this time, that makes sure that appointments are performed in a quick and professional manner. we have had a few of his technicians visit for everything from major repairs on a complex heating system, to routine check ups. This winter check up was performed by Greg and he did a super job. we are also looking for their help in upgrading our 35 year old AC equipment and a whole hose generator.”
Gas Furnace Maintenance in Galloway, NJ, 08205
“We had our heating unit inspected for the upcoming winter. Both the office personnel and our tech, Keith, were extremely courteous and professional. And the main reason we will be renewing our service contract.”
Gas Furnace Installation in Egg Harbor Township, NJ, 08234
“Dave and Joe were excellent. They were polite clean and efficient. Very pleased with them. Give them a raise.”
Air Conditioner Repair in Linwood, NJ, 08221
“The young man did a great job very respectful wore things on his shoes not to bring any dirt in”
Ductless Mini-Split Installation in Egg Harbor Township, NJ, 08234
“Great job by the full team of Cole, Matt, Mike and Brett in determining that we needed to replace our mini-split, and dealing with all of the details for the purchase and installation of the new unit in a very timely manner.”
Air Conditioner Repair in Galloway, NJ, 08205
“Just wanted to take a moment to express the utmost satisfaction I experienced by working with Comfort Now. Bob's prompt/immediate call back (after hours) left me feeling like I was in the right hands from the start. When the technician (Kevin) arrived at my house, in less than 30 minutes, he jumped right into action. With an impending storm, Kevin worked diligently to get us back in action. Kevin was knowledgeable, punctual, and kind.”
Ductless Mini-Split Installation in Egg Harbor Township, NJ 08232
“From the first moment we spoke with Matt , my husband and I was all in. Matt is a wonderful asset to this company, he made the whole experience easy. He came to our home and went over everything looked at the layout, and explained the whole process. The cost the equipment , and the labor. Colin ,Cody and Josh showed up when promised and promptly got to work. These three gentlemen did the installation safely and efficiently . They cleaned up after they got finished. But most of all they were all friendly and professional.”
Service and Competency
“I wanted to pass along my satisfaction with the service and competency of the technician that just handled my appointment. I didn’t note his name (Greg perhaps? – I forget what he said), but the appointment was today (4/29/21) between 1 and 3PM.”
Professional, Hard-Working, Yet Friendly and Accommodating
“The entire crew starting with Matt and Colin were the best. So professional, hard-working, yet friendly and accommodating I have had the pleasure of working with. I will highly recommend to all my neighbors your company price and service and workers to all. Thanks for your time accommodating me and getting this project done in a timely and professional way. Thank you.“
Heat Pump Installation in Egg Harbor Township, NJ 08234
“Excellent group. Everyone was professional in their approach. They are not afraid to take on tough jobs. My install was a relocation from a crawl space to the garage.”
I Would Definitely Recommend
“I’ve used them for a few things. They’ve always been professional, very helpful, and easy to work with especially Ryan & Jessica. I would definitely recommend them.”
Gas Furnace and Air Conditioning Installation in Somers Point, NJ 08244
“We just purchased a new heater and ac unit. The entire team from Chad to the install guys were friendly, knowledgeable, and thorough. I would highly recommend them.
Thanks, Comfort Now.”
Air Conditioning and Gas Furnace Installation in Ocean City, NJ 08226
“Excellent service and installed two Carrier air conditioners and two Carrier gas heaters in two days with no mess and at a reasonable cost!”
Gas Furnace and Air Conditioning Installation in Wildwood Crest, NJ 08260
“A few months ago I began to research services to replace and install a new Heater and A/C. After receiving several quotes and meeting Chad Severs from Comfort Now, I quickly realized that they were the company to award the job. Every step of the way Chad and the employees of the company were very responsive and professional. During the day of the installation, the Installers (Mike and Colin) were the most professional and service-oriented employees I have come across in a very long while. I am extremely happy with my decision and congratulate the entire Comfort Now team and thank them for making this experience so positive. Thank you Chad and I highly recommend this company to anyone in need of services.”
Air Conditioning Repair in Ocean City, NJ 08226
“Fast, reliable, friendly service! Mike got my air up and running beautifully!! Thank you, McAllister family!”
Air Conditioning Installation
“I am so very pleased with my decision to call Comfort Now when my air conditioner stopped cooling. They came out asap, letting me know I needed a new AC, and put it in within hours. All this, right before the heat wave came. True professionalism from everyone, and certainly very fair. Again, thank you.”
Honest and Knowledgeable
“Casey McAllister was wonderful. He answered all of my questions was incredibly attentive to my needs. Was honest and knowledgeable. great price and incredibly responsive. Give him a call and you will be impressed with his professionalism and desire to exceed your expectations..”
Done Right The First Time
“I have used Comfort Now a couple of times and referred them to my son. Always have found them quickly, efficient, and get things done right the first time.”